FAQ Account & Login - Other
How do I create an account?
You can create an account by clicking the “Create Account” button on the top right corner of our homepage and filling in the required information.
How can I reset my password?
Our store uses a password-free login system, so there is no password to reset.
To access your account, simply enter your email address (or phone number) on the login page. We will send you a one-time verification code, and you can log in securely using that code.
If you previously signed up using your Google or Shop account, you can also log in through those platforms without needing a password.
Do the products have a warranty?
Food items are not covered under warranty.
Non-food products — such as home decor, accessories, or cosmetics — may include manufacturer warranties, which are listed on each product page.
How can I use a discount coupon/code?
Enter your code in the “Discount Code” field at checkout.
Do you offer free shipping campaigns?
We do not currently have a fixed free-shipping threshold, but we regularly run special promotions. Stay tuned for updates.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can track your package on the carrier’s website.
What is the availability of products?
Stock availability is displayed on each product page.
Do you offer bulk or wholesale orders?
Yes. For bulk or wholesale purchases, please contact our support team for personalized assistance.
How can I subscribe to the e-mail newsletter?
You can subscribe by entering your email address in the “Newsletter” section at the bottom of our homepage, or directly through this link: